(This notice does not form part of the Insurance Contract or any other document)
As a short-term insurance policyholder, or prospective policyholder, you have the right to the following information:
Voorpos takes cognizance of the importance of protecting your personal information and as such subscribes to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002, that governs your right to privacy of your personally identifiable information.
|FSP name||Voorpos Short-Term Insurance Advisors (Pty) Ltd|
|Business address||7 Schoeman Street, Polokwane, Limpopo|
|Postal address||PO Box 501, Polokwane, 0700|
|Telephone number||015 291 2469|
|Fax number||087 941 1385 or 015 291 2495|
|Contact person||Roy Banks|
|Physical address||Block A, Unit 4
Rock Cottage Office Estate,
C/O Christiaan De Wet & John Voster Drive,
|Postal address||Post Net 285,
|Telephone number||011 794 1189|
|Cell phone number||082 575 6427|
Voorpos Short-Term Insurance Advisors (Pty) Ltd (hereafter referred to as Voorpos) accepts responsibility for its own actions and conduct, as well as the actions of its representatives and employees, while acting in the course and scope of his/her employment and/or authorisation of the FSP. Currently, there is no special exemptions granted to this FSP by the Registrar. The FSP also confirms that Voorpos is not a qualified appraiser. If Voorpos determines any value on a property or building, it is only an indication of the value of the property. The client may appoint a sworn appraiser at their own expense to determine a more accurate value.
Voorpos is licensed and may represent more than one insurer or service provider. We do not have a personal interest in any other Financial Service Provider.
Voorpos receives commission from various service providers for services rendered on your behalf. As confirmed and agreed by you, the client, Voorpos receives a broker advice fee of 5% on the total monthly premium per month. The broker advice fee will reflect on your policy schedule. Voorpos also has different binder agreements with product suppliers and may receive an administration fee from the insurers for work done on their behalf. I, Stefanus Johannes Duvenage, confirm on behalf of Voorpos that we do earn more than 30% of our commission income from one product supplier.
The FSP holds professional indemnity insurance cover and is underwritten by Camargue insurance company. The limit of indemnity is R10, 000 000.
Sussex Office Park, 437 Lynnwood Road, Lynnwood
PO Box 74571, Lynwood Ridge, 0040
Tel: 012 762 5000 or 012 470 9080
Fax: 012 348 3447
Sunnyside Office Park, 32 Princess of Wales Terrace, Parktown
PO Box 32334, Braamfontein, 2017
Tel: 011 726 8900
Fax: 011 762 5501
Please note that prior to lodging a complaint with the above authorities, you are first required to lodge a written complaint with this FSP. Only after confirmation by the relevant FSP that they are unable to resolve the complaint, may it be escalated to the above authorities. We have established a written internal complaint resolution system with detailed procedures. Access to the complaints procedures, and a copy of the complaint resolution system, are available to clients during business hours at the office. If you have a complaint, submit it to us in writing with all applicable information. Copies of all relevant documentation must also be attached.
Please note that in respect of any application, proposal, order, instruction or other contractual information that is required to be completed for or submitted to a product supplier, by or on your behalf, that relates to the purchase of or investment in any financial product, including any amendment thereof or variation thereto; all material facts must be accurately and properly disclosed. The accuracy and completeness of all answers, statements or other information provided by you or on your behalf are your own responsibility. Any misrepresentation or non-disclosure of a material fact, or the inclusion of incorrect information, could result in the cancellation of the transaction or the non-payment of a benefit by the product supplier.
No person may ask you, or offer any inducement for you, to waive any right or benefit conferred on you by/or in terms of any provision of the General Code of Conduct of the FAIS Act, of which a copy is available on request.
Name: Stefan Duvenage
Position: CEO and Key Individual
Name: Jaun Duvenage
Position: Head of Product Development and Key Individual
Contact our head office for the key individuals' contact details.